Privacy Policy

Last updated November 2026

Tulin Optimal Wellness ("Tulin," "we," "us") respects your privacy. This policy explains how we collect, use and protect information when you visit this website, book a consultation or receive care from us.

Health information and HIPAA

Tulin is a healthcare practice. Health information you share with us, including intake forms, consents, lab results, photos and visit notes, is protected health information under HIPAA. It is collected and stored in our secure, HIPAA-compliant patient portal and electronic health record, not through this website. How we use and disclose that information, and your rights to access, amend and restrict it, are described in our Notice of Privacy Practices, which you receive when you book. You can request a copy at any time.

Information this website collects

Our online assessment asks only general questions (goals, state, age range) and does not ask for medical details. When you book, you are taken to our secure scheduling page, where you provide your name, contact details and a card on file. Like most websites, we may also collect basic technical data such as browser type and pages visited to keep the site working well.

How we use it

To schedule and confirm appointments, send your intake forms and reminders, provide and coordinate your care, process payments and deposits, and respond to your questions.

Texts and emails

We send appointment, refill and care messages by text and email. With your consent we may also send occasional updates and offers; you can opt out of marketing at any time by replying STOP or clicking unsubscribe. Care-related messages continue unless you ask us in writing to stop.

We never sell your information

We do not sell or rent your personal information. We share it only with service providers that help us deliver care (such as our scheduling and records platform, payment processor and licensed partner pharmacies), under agreements that require them to protect it, or when the law requires.

Email and security

Regular email is not fully secure. Please use your patient portal, not email, for health details. We use reasonable safeguards to protect your information, but no system is completely secure.

Your choices

You may review or update your contact information in your patient portal, or ask us to correct it. Some records must be kept for legal and medical record-keeping requirements even after you stop using our services.

Third-party links

This site may link to other websites, which have their own privacy practices. We are not responsible for their content or policies.

Changes and contact

We may update this policy from time to time and will post the current version here. Questions? Contact our Privacy Officer at contact@tulinoptimalwellness.com or 3540 Toringdon Way, Suite 200, Charlotte, NC 28277.